Who We are?
DTS Marketing Pte Ltd (originally known as DTS Singapore Pte Ltd) was first set up in 1977 as a distributor of point of sales systems, office equipment and computers. DTS has evolved itself constantly over the last 39 years to adapt to the ever-changing business environment in Singapore and its regional countries.
Our objectives are two folds: Aim to maintain if not achieve the largest distributor and solutions provider to our 4 pillars in our company as: retail, hospitality, banking, and engineering. The other is to continue and grow our own intellectual property products for retail solutions and engineering businesses. Our Retail team is affectionately called the STORM (Software Technology on Retail Management) team. It is a small team, consisting of Head of Research and Development, programmers, and engineers in Task forces.
R&D had made DTS the first company to successfully develop and implemented its full suite of retail solutions and products to Singapore major malls. Like Marina Square, United Square and Novena Square. Our R&D’s team also produces software that our customers specially want for their businesses. Anything that is related to our customers and assist in enhancing our customers’ needs are all done here.
Guarantee on Products, Services and Supports:
DTS understands each client has particular needs. Our implementation methods uses best practices to professionally analyze business processes, coordinate project plans, execute the implementation and train your enterprise, ultimately delivering on the DTS promise of service and quality.
At DTS Marketing we place particular emphasis in offering a comprehensive support package for our clients. We provide you with personal, reliable support for any questions or issues that may emerge unique to your enterprise. Our in-house Support Specialists are professional programmers and installation experts, always available to provide solutions due to software and operational difficulties. In many instances, a Specialist can take care of the problem remotely with minimal end user assistance due to the communications backbone you will already have for operations.
Our Beliefs and Commitments:
- Reduce costly downtime.
- Guarantee priority service.
- Provide phone assistance with a Support Specialist office hours.
- Offer preventive maintenance (upon request).
- Eliminate costly overtime charges.